FAQ
Questions
- What do you mean when you say custom trailers?
- Does 4-Star sell factory direct?
- Does 4-Star have any inventory available?
- Do you offer different trailers than what you have on the web site?
- Are the trailers on the 4-Star's web site for sale?
- How do I go about getting prices or quotes for a 4-Star trailer(s)?
- How can I receive more information about your base model trailers?
- Do you have option lists available?
- How do I know if what I want is an option?
- How to become a 4-Star Dealer?
- What is W.E.R.M. flooring?
Answers
- What do you mean when you say custom trailers?
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4-Star has always built trailers designed by customers. 4-Star understands that every person may use their trailers for different purposes and we allow you as the customer to build the trailer that works best for you.
- Does 4-Star sell factory direct?
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No. We feel that each customer deserves the personal attention that only an approved 4-Star dealership can provide. Our dealers are uniquely qualified to ensure that you get a trailer specifically tailored to your individual needs.
- Does 4-Star have any inventory available?
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4-Star only builds trailers that are ordered through our dealers.
- Do you offer different trailers than what you have on the web site?
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Yes. 4-Star offers over 100 basic trailer floor plans that can be customized to your specifications. We have tried to provide a good array of trailers on the pages. Check back often as we will try to update the trailers frequently.
- Are the trailers on the 4-Star's web site for sale?
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No. All of the pictures on the web page are miscellaneous trailers we have built in the past that we thought would provide you with different ideas for your own trailer.
- How do I go about getting prices or quotes for a 4-Star trailer(s)?
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Since 4-Star does not sell factory direct, all pricing is done through our dealers. By contacting 4-Star by e-mail, phone, or fax, a factory representative can give you the name and phone number of your nearest 4-Star Dealer. Your 4-Star dealer will also be able to provide you with any pricing, specifications, and financing information.
- How can I receive more information about your base model trailers?
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By contacting 4-Star, we will send you additional literature on our trailer models. This material is printed, so we will need a mailing address to forward it to you. Additionally, you my click on "Trailer Brochure" on each model's landing page to see a printable brochure with a full list of standard equipment as well as a floor plan.
- Do you have option lists available?
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Due to the vast number of options available on 4-Star trailers, we do not have a complete list available to send out. Although many of the options can be found on the Horse Options and Stock Options pages, a more complete list can be discussed with your dealer.
- How do I know if what I want is an option?
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Your dealer will be able to tell you if what you want is an option or if something special can be made. Over the years, most of 4-Star's options have come from our customers' suggestions. If you have an idea for an option that 4-Star does not yet offer, please contact your dealer.
- How to become a 4-Star Dealer?
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We have limited territories available. Please contact us for more information.
- What is W.E.R.M. flooring?
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The WERM flooring system completely seals your trailer floor and provides a padded, slip resistant surface that is impervious to liquids and eliminates the need for rubber mats. This unbelievable product will not crack or chip like spray-on liners!
Some of the many benefits include:- Protects your trailer floor, adding value and longevity to your investment. Eliminates pitting and deterioration of aluminum and wood flooring.
- Extremely easy to clean after each use. No mats to remove, simply hose off the floor.
- Reduces road noise and offers an added cushion to provide ultimate comfort to your horses.